Policies

Taxes
7% North Carolina State Tax 4% Haywood County Occupancy Tax
Christmas Holiday Pricing
Prices vary for the Christmas holiday.  Please call or check calendar for pricing.
Reservation Deposit / Cancellation Policy / Cabin Rules
  • 50% reservation deposit is required, via major credit card, to confirm your reservation. The balance will be due, via major credit card, 30 days before check-in. All prices are subject to change unless you are locked into a reservation.
  • Travelers who cancel at least 30 days before check-in will get back 100% of the amount they’ve paid. If they cancel between 14 and 30 days before check-in, they’ll get back 50%. Otherwise, they won’t get a refund. You may extend your stay only if the unit is available.
  • Any changes in the number of occupants must be approved prior to occupancy. Maximum occupancy is strictly enforced
  • There will not be any refunds due to weather, malfunctioning equipment, or early departures. We do our best to keep all appliances and amenities, such as TVs, VCR/DVD players, fireplaces, and grills, in working order. If something should break, we will do our best to fix it as quickly as possible during normal working hours.  Please inform us of any problems with the cabin as soon as you arrive.
  • Do not rearrange any furniture.  You will be responsible for any damages to the property that occur during your stay and/or extra cleaning fees incurred due to the cabin not being left as originally found.
Partial Week Reservations
We do accept 2 night reservations, however, a 3 to 5 night minimum may be required during holidays and peak seasons.
Methods of Payment
Master Card, Visa. American Express, or Discover
Check-in and Check-out Times
Check-in time is after 3:00 PM.  Check-out time is 11:00 AM.
Smoking Policy
All of our cabins are non-smoking.  Smoking is permitted on the property, but we ask that you extinguish all cigarette butts and dispose of them in a trash receptacle.
Pet Policy
Our cabins are dog friendly (except Cabin 5).  We require a non-refundable pet fee and limit the number of dogs to two.  If your dogs should cause any damage, you will be responsible for any cost incurred to fix the damage.
Winter Month Advisory
During the winter months, the weather can change drastically.  Stay tuned to TV/Radio/Weather Stations for storm warnings or watches.  It is your responsibility to make the necessary preparations and to get in and out of the property in case of snow or bad weather.  It is always good to have a 4-wheel drive vehicle during the winter months.